So, why is it important to train and develop your people?
Well, put yourself in their shoes. Most people want to enjoy their work, feel motivated, feel challenged and feel trusted to do a good job.
Then think about your customers – put yourself in their shoes. They want to enjoy and be really satisfied dealing with your company, want great products and great services and want skilled and friendly people to help them.
People are the point of difference for any organisation. If you can recruit, induct and retain people who will put your organisation and your customers at the heart of how they work, the business is more likely to achieve sustained success.
Give them -
A recent study (1) into SMEs in the UK found two things which were really important to successful SMEs -
One of the key enablers for SME business success and growth is internal capacity and capability (2). A significant part of this is the skills of business owners, managers and employees within the organisation which are key to growth and sustained success.
1. Success in challenging times: Key lessons for UK SMEs - Research study by - University of Surrey/Kingston Smith 2012
(A return of over 1,000 survey questionnaires completed by SME owners/directors or senior managers, 20 in depth interviews and 13 focus groups, makes this one of the largest surveys ever into the strategic management of SMEs in the UK.)
2. Department for Business Innovation and Skills - SMEs, the key enablers for business success 2013
We will work with you to understand your challenges and to provide practical, tailored and affordable training and development for your people, so they can bring out the best in your business. Whether its getting people working together better, recruiting the right people, improving your management skills or dealing with the impact of changes in the business, we can help.
We know there are hundreds of training courses out there, which can make it hard to find what you want. We believe we are different. We don't provide prescriptive training, or 'off the shelf' theoretical content. Our practical training will be specific to meet your challenges and make an immediate, visible difference in your organisation. Our aim is to leave people more energised, confident and capable.
As well as providing tailor made 'in house' training for a group of employees, we also run open workshops across the local network, as well as one to one, individual development.
We also understand the value in networking locally to watch out for our regular 'huddles' to support this.
We understand many of the issues that you face because we have all -