So, why is it important to train and develop your people?
Well, put yourself in their shoes. Most people want to enjoy their work, feel motivated, feel challenged and feel trusted to do a good job.
Then think about your customers – put yourself in their shoes. They want to enjoy and be really satisfied dealing with your company, want great products and great services and want skilled and friendly people to help them.
People are the point of difference for any organisation. If you can recruit, induct and retain people who will put your organisation and your customers at the heart of how they work, the business is more likely to achieve sustained success.
Give them -
A recent study (1) into SMEs in the UK found two things which were really important to successful SMEs -
One of the key enablers for SME business success and growth is internal capacity and capability (2). A significant part of this is the skills of business owners, managers and employees within the organisation which are key to growth and sustained success.
1. Success in challenging times: Key lessons for UK SMEs - Research study by - University of Surrey/Kingston Smith 2012
(A return of over 1,000 survey questionnaires completed by SME owners/directors or senior managers, 20 in depth interviews and 13 focus groups, makes this one of the largest surveys ever into the strategic management of SMEs in the UK.)
2. Department for Business Innovation and Skills - SMEs, the key enablers for business success 2013
We will work with you to understand your challenges and to provide practical, tailored and affordable online training and development for your people, so they can bring out the best in your business. We have online modules to help improve a wide range of management skills from having those difficult conversations to developing your people's ability to delegate effectively.
We know there are hundreds of online training courses out there, which can make it hard to find what you want.
We believe we are different.
Our interactive, practical online training will meet your challenges and make an immediate, visible difference in your organisation. Each participant can be matched with one of our experts to support them through the online learning journey. Our aim is to leave people more energised, confident and capable.
We understand many of the issues that you face because we have all -
This exciting partnership means that we can now offer online learning journeys and blended learning programmes.