How to Have Difficult Conversations

The real benefits of managing performance to you and the business.

Can you afford not to?


Addressing issues with staff as they arise can be challenging, but remind yourself of the benefits to all, including the business. 

You will:

  • Save money and time
  • Set an expectation that people need to perform to a high level
  • Keep a focus on results and improvement
  • Nip problems in the bud
  • Keep people motivated and encourages them to improve
  • Stop the risk of good people leaving
  • Reduce a lot of the stress of managing people
  • Reduce risk to the business 

An added benefit is that countless employment tribunals for discrimination or unfair dismissal could have arguably been avoided if only the manager had dealt with difficulties early on.  Simply by discussing issues with the person involved, when they happen, can establish what is really going on and stop things escalating.

We designed and delivered a very successful one day workshop recently for 16 store managers from a local retailer.  The focus was helping the managers with a simple framework to successfully give feedback to staff members, combined with the red flags to watch out for in employment law and discrimination. 

With the average cost of an employment tribunal costing anything from £4,000 just to defend a claim, can you really afford to ignore the power of a conversation?

How we can help you with managing performance...

Get in touch to discuss how we can help your managers, or you as an individual manager

Or come to one of our open workshops

Kimberley Beale: 3rd Mar 2015 20:11:00


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    What do we do?

    We will work with you to understand your challenges and to provide practical, tailored and affordable training and development for your people, so they can bring out the best in your business. Whether its getting people working together better, recruiting the right people, improving your management skills or dealing with the impact of changes in the business, we can help.

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    How do we work?

    We know there are hundreds of training courses out there, which can make it hard to find what you want. We believe we are different. We don't provide prescriptive training, or 'off the shelf' theoretical content. Our practical training will be specific to meet your challenges and make an immediate, visible difference in your organisation. Our aim is to leave people more energised, confident and capable.

    As well as providing tailor made 'in house' training for a group of employees, we also run open workshops across the local network, as well as one to one, individual development.

    We also understand the value in networking locally to watch out for our regular 'huddles' to support this.

  • Why The Learning Huddle?

    Why The Learning Huddle?

    We understand many of the issues that you face because we have all -

    • Owned or worked in small and medium businesses
    • Worked for number of larger organisations across a range of sectors so have a wide breadth of experience
      • Worked for a number of years with Contact Consulting - an international management consultancy helping organisations develop their people. Using this experience with The Learning Huddle we are excited that we can offer smaller, local companies the same expertise as we currently provide to companies like Louis Vuitton, Nestlé and Audi through our work at Contact Consulting.
    • Enjoyed bringing our expertise to the fantastic local businesses with The Learning Huddle.