The situation & objectives
A local production factory wanted to improve consistency and efficiency in dealing with performance issues and conflict on the factory floor, and a need was identified to develop the management skills of team leaders. The main objective was to give them the confidence and capability to effectively execute their roles with a pro-active and consistent approach and therefore reducing the need to escalate issues to HR.
The production team leaders were key to the smooth operation of the factory but also worked various shift patterns. Therefore, an important part of the programme was to make sure that training was short and impactful, without disrupting production.
The objectives of the training were to ensure team leaders-
After discussions with the client, we designed & delivered a series of practical interactive half day workshops at regular intervals over a 3 month period. Each workshop focused on a particular topic with the sequencing designed to progressively build capability. Exercises were based on real, relevant scenarios.
To accommodate shifts, there were three groups at different times to provide maximum flexibility and minimal time away from work. Participants were supplied with small A6 tip cards in a handy wallet to refer to back in the workplace.
Benefits of our approach
Content of the half day workshops included-
Outcome and results
100% of participants said they would recommend the training
100% of participants said they felt more confident in their roles as a result
The client has noticed many more positive behaviours on the factory floor
Fewer issues were being referred to HR
Several line managers said that the motivation of the team leaders had improved as a result of the company’s investment in developing their skills
We will work with you to understand your challenges and to provide practical, tailored and affordable online training and development for your people, so they can bring out the best in your business. We have online modules to help improve a wide range of management skills from having those difficult conversations to developing your people's ability to delegate effectively.
We know there are hundreds of online training courses out there, which can make it hard to find what you want.
We believe we are different.
Our interactive, practical online training will meet your challenges and make an immediate, visible difference in your organisation. Each participant can be matched with one of our experts to support them through the online learning journey. Our aim is to leave people more energised, confident and capable.
We understand many of the issues that you face because we have all -
This exciting partnership means that we can now offer online learning journeys and blended learning programmes.